TAWANG, Jul 3: The District Consumer Forum, Tawang today disposed off a consumer case involving delayed service to a customer by a bank and also ensured a compensation for mental agony.
The applicant a shopkeeper of Tawang Nehru Market, Jogendra Pareek had deposited an ICICI bank cheque amounting Rs.55,985.00 in his SBI bank account at Tawang branch,but the same amount didn’t get credited into his account, ultimately causing expiry of the validity of cheque. 
Failing to get positive response from the bank, he approached the District Consumer Dispute Redressal Forum for justice.
 The redressal forum quickly took note of the complaint and admitted the case. It noted that the bank didn’t carry on their duty properly and denied its customer of proper service.The DF in its interim order directed the ICICI Tawang branch to take all necessary steps to clear the cheque amount,which was fully complied with and finally the complainant received a compensation of Rs.15000(Fifteen Thousand)only for mental agony and financial loss alongwith his amount deposited.
The District Consumer Protection officer Kesang Tashi informed that “This case would have been disposed off much earlier but due to the ongoing pandemic situation and lockdowns it got stretched." He further added that consumers should be aware and know their rights and bring it to the notice of Consumer Dispute Redressal Forums if there is any defficiency in services. DIPRO

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Kenter Joya Riba

(Managing Editor)
      She is a graduate in Science with post graduation in Sociology from University of Pune. She has been in the media industry for nearly a decade. Before turning to print business, she has been associated with radio and television.
Email: kenterjoyaz@easternsentinel.in / editoreasternsentinel@gmail.com
Phone: 0360-2212313

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